FAQ


Can I modify my order?

Due to the speed at which orders are processed orders generally cannot be modified after being placed. It is important to review your order before purchase to ensure that it is correct. If you notice that you have placed an order that contained an error or requires modification for any reason, please contact us immediately at the e-mail address below:

info@graithusa.com


I have received an order confirmation with tracking, but the tracking is not yet active has my package shipped?

It can take up to 24 hours for tracking information to become live and update. If after 24 hours of receiving your tracking number, it is still not providing tracking information please contact us at the e-mail address below.

info@graithusa.com


How do you ship your products?

We offer FREE shipping on all orders. Orders are shipped via USPS.


I am located outside of the US, can I order Graith products?

We do ship to select international locations. Please contact us at the email address below to inquire about international orders.

info@graithusa.com


How are your products manufactured?

All Graith products are proudly manufactured in the USA. Each and every Graith product is handcrafted; as such any slight variations in form should be considered a hallmark of fine craftsmanship. 


How can I become a stockist of Graith products? 

If you would like information about becoming a stockist please contact us at the e-mail address below:

info@graithusa.com


How do I select the proper size belt?

When selecting the proper size belt is it necessary to follow the belt sizing instructions provided in the belt description. If the belt sizing instructions are not followed it is very likely that your belt will not fit.

Please note that ‘Pants Size’ is not necessarily the number on the size label that is sewn into your pants. Pants size is an actual measurement in inches and with the proliferation of vanity sized garments oftentimes one’s actual pants size and the labeled size in their garments are not the same.

If you do not know your actual pants size it is best to use the pants size of a pair of trousers or dress pants to determine your ‘Pants Size’ for the purposes of selecting the proper size belt. Trousers or dress pants tend to run truer to size and yield better results. Blue jeans and similar type workwear are not recommended for determining one’s actual waist size as oftentimes the labeled size and waist size are not the same.

If you have any questions about sizing please do not hesitate to contact us prior to purchase as we will help you select the proper size.

Because of the number of variables that exist when using pants size alone and not your true waist measurement to determine actual pants size we do not cover return shipping for exchanges needing another size.


Disclaimer:

By purchasing and accepting delivery of any Graith product(s) you certify and agree to all terms set forth under our "Terms" page.