FAQ


Can I modify my order?

Due to the speed at which orders are processed orders generally cannot be modified after being placed. It is important to review your order before purchase to ensure that it is correct. If you notice that you have placed an order that contained an error or requires modification for any reason please contact us immediately at the e-mail address below:

info@graithusa.com


I have received an order confirmation with tracking but the tracking is not yet active has my package shipped?

It can take up to 24 hours for tracking information to become live and update. If after 24 hours of receiving your tracking number it is still not providing tracking information please contact us at the e-mail address below.

info@graithusa.com


How do you ship your products?

We offer FREE shipping on all orders. Orders are shipped via USPS.


I am located outside of the US, can I order g  r  a  i  t  h products?

Please contact us at the email address below to inquire about international orders.

info@graithusa.com


How are your products manufactured?:

All g  r  a  i  t  h  products are proudly manufactured in the USA. Each and every g  r  a  i  t  h product is handcrafted; as such any slight variations in form should be considered a hallmark of fine craftsmanship. 


How can I become a stockist of g  r  a  i  t  h products? 

If you would like information about becoming a stockist please contact us at the e-mail address below:

info@graithusa.com


Disclaimer:

By purchasing and accepting delivery of any g  r  a  i  t  h product(s) you certify and agree to all terms set forth under our "Terms" page.